Frequently Asked Questions

The cost of a patio installation varies depending on several factors including size, materials chosen, site preparation required, and design complexity. On average, patios range from £2,000 for a basic small patio to £10,000+ for larger, more complex installations with premium materials. We provide free, detailed quotes so you know exactly what to expect with no hidden costs.

Most patio installations take between 3-7 days to complete, depending on the size and complexity of the project. Smaller patios may be completed in 2-3 days, while larger or more intricate designs may take up to 2 weeks. During your consultation, we'll provide a realistic timeline and keep you updated throughout the entire process.

We work with a wide range of materials including natural stone, porcelain paving, concrete slabs, block paving, and composite decking. The best choice depends on your budget, style preferences, and practical needs. Natural stone offers timeless beauty, porcelain is low-maintenance and durable, while concrete provides excellent value. We'll help you choose the perfect material during your free consultation.

In most cases, planning permission is not required for patio installations as they fall under "permitted development." However, there are exceptions if your property is listed, in a conservation area, or if the patio raises ground level significantly. We can advise you on your specific situation and help with any necessary permissions during your consultation.

We proudly serve Sheffield and the surrounding areas within a 20-mile radius, including Rotherham, Chesterfield, Barnsley, and Dronfield. If you're unsure whether we cover your area, please get in touch and we'll be happy to confirm.

Yes! We provide comprehensive guarantees on all our work because we're confident in the quality of our craftsmanship. All our work is fully insured, and we use only high-quality materials from trusted suppliers. If any issues arise, we'll make it right. Your complete satisfaction is our priority.

Absolutely! We offer free design consultations where we'll visit your property, discuss your vision, and provide expert recommendations based on your space, budget, and lifestyle needs. We'll show you material samples and can provide design sketches to help you visualize your new patio before work begins.

While patio installations can be carried out year-round, spring and summer are typically the most popular times. However, autumn and winter installations are perfectly viable and often mean shorter waiting times. We work in all weather conditions (unless extreme) and take necessary precautions to ensure quality isn't compromised. Book early to secure your preferred dates!

Our consultation process is simple and free! First, contact us to schedule a site visit. We'll come to your property, discuss your ideas, assess the space, take measurements, and show you material samples. Within 48 hours, you'll receive a detailed written quote. There's no pressure or obligation - take your time to decide.

We accept bank transfers, cheques, and cash payments. Payment is typically structured as a deposit to secure your booking and start date, with the balance due upon completion. We'll never ask for full payment upfront. All payment terms are clearly outlined in your written quote.

Yes, we typically require a deposit (usually 20-30% of the total project cost) to secure your start date and order materials. This ensures we can dedicate our team to your project and guarantees material availability. The remaining balance is due upon satisfactory completion of the work.

We're flexible! If you'd like to make changes during the project, just let us know. We'll discuss the implications on timeline and cost, provide an updated quote for the changes, and proceed once you approve. Clear communication ensures everyone is on the same page throughout the project.

Absolutely! We take pride in leaving your property clean and tidy. We clean up at the end of each working day and perform a thorough final cleanup upon project completion. All waste materials are removed and disposed of responsibly. You'll be left with nothing but your beautiful new patio!

Yes, we carry full public liability insurance for your peace of mind. This protects both you and us in the unlikely event of any accidents or damage during the work. We can provide proof of insurance upon request. Your property and investment are fully protected when you work with us.